RU Sticks, we strive to ensure timely delivery of all your orders. Please find detailed information regarding our shipping and delivery process below.


Order Processing Time


Shipping Timeframes


Shipping Charges


Delivery Address Policy


Order Tracking


Delivery Delays

While we strive for timely delivery, delays may occur due to factors outside our control, such as:

If your order has been delayed, please contact us for assistance.


Undelivered Packages

If an order fails to be delivered due to:

The product will be returned to us. Customers may be responsible for additional reshipping fees, if applicable.


Contact Us

If you have any questions about shipping or delivery, feel free to contact us:

At RU Sticks, each product is a blend of tradition and innovation — from everyday essentials to statement pieces. Our chopsticks are thoughtfully made using premium, eco-conscious materials, ensuring durability, comfort, and timeless elegance.