Privacy Policy

Welcome to RU Sticks (“we”, “our”, “us”). At RU Sticks, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://rusticks.in/ (“Website”). Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect the following categories of personal data:

  1. Personal Identification Information:

    • Name
    • Email Address
    • Phone Number
    • Billing and Shipping Address (including PIN code)

  2. Account and Order Information:

    • Order details and payment information (for purchases made on the Website)

  3. Technical Data:

    • IP address
    • Browser type
    • Device information
    • Referring URLs

  4. Optional Information:

    • Any notes or additional remarks provided via the “Order Notes” field during checkout.

How We Use Your Information

We use your information for:

  1. Order Processing and Fulfillment:

    • To complete and deliver your purchases.

  2. Customer Support:

    • To respond to inquiries and troubleshoot issues.

  3. Marketing and Communication:

    • To inform you about new products, promotions, and updates (only with your consent).

  4. Website Improvement:

    • To analyze Website usage patterns and enhance user experience.

  5. Legal and Compliance Reasons:

    • To comply with applicable regulations and maintain security.

Cookies and Tracking Technologies

Our Website uses cookies to:

  1. Optimize user experience.
  2. Track browsing behavior and identify returning users.
  3. Enable shopping cart functionality.

You can restrict or block cookies through your browser settings.

Sharing of Information

We may share your information:

  1. With service providers or third-party vendors involved in payment processing, product shipping, or Website management.
  2. To comply with legal requests or enforce our policies.

We will never sell or rent your personal data to third parties for monetary gain.

Payment Information

For purchases made through our Website, payment details are securely handled by third-party payment processors. We do not store sensitive payment details (e.g., credit or debit card information).

Available payment methods include:

  1. Direct Bank Transfers
  2. Check Payments
  3. Cash on Delivery (COD)

Data Security

We have implemented appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. However, please note that no security measures are 100% effective.

Your Rights

As a user of our Website, you have the right to:

  1. Request access to the personal data we hold about you.
  2. Request correction or deletion of your data.
  3. Opt-out of receiving marketing communications at any time.

To exercise your rights, please contact us at: [Insert Email Address].

Third-Party Links

Our Website may contain links to third-party platforms (e.g., social media accounts such as Facebook, Instagram, X/Twitter). We are not responsible for their privacy practices. Please review their policies separately.

Children’s Privacy

Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Effective Date.”

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, feel free to contact us:

Thank you for trusting RU Sticks with your personal data.

At RU Sticks, each product is a blend of tradition and innovation — from everyday essentials to statement pieces. Our chopsticks are thoughtfully made using premium, eco-conscious materials, ensuring durability, comfort, and timeless elegance.

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