Cancellation and Refund
RU Sticks, we strive to provide the best products and services to our customers. This policy outlines the terms for cancellations and refunds for orders placed through our website (https://rusticks.in).
Thank you for reading this post, don't forget to subscribe!1. Cancellation Policy
- Order Cancellation:
You may cancel your order within 4 hours of placing it.- To cancel, please contact us promptly via email at [email protected] with your order number.
- After 4 hours, no cancellations will be accepted as the order will be processed.
- Processing of Cancellation:
Once a cancellation request is successfully initiated within the allowed timeframe, you will receive a confirmation from RU Sticks stating that your order has been canceled.
2. Refund Policy
- No Refunds:
We do not offer refunds or returns for any products purchased from our website. This is because all our products undergo rigorous quality checks to ensure satisfaction before shipment. - Exceptions:
Refunds will only be considered under the following specific circumstances:- If an order was canceled within the allowed timeframe (4 hours) and payment was already made, a refund will be processed to the original payment method.
- If your order is undeliverable due to circumstances directly caused by RU Sticks (e.g., incorrect shipping address provided by us).
3. Non-Returnable Products
All products sold on RU Sticks are non-returnable. We encourage customers to review product descriptions, specifications, and images carefully before making a purchase.
Contact Us
For cancellations, returns, or refunds, please reach out to our support team:
- Email: [email protected]
We are committed to resolving your concerns promptly.
